FAQ

iZULU is an online marketplace that is passionate about empowering local makers and designers.

Just follow the order prompts:
1. Select your items and add them to your cart.
2. Once you have everything you want, click the cart icon.
3. Fill out the requested details and click the checkout button.
4. You will then be taken to an order confirmation page which will give you your order number and delivery time lines.
Our payment options include:
Credit card: VISA & Mastercard
Debit card: VISA & Mastercard (must be 3D Secure enabled)
EFT
Zapper

For more information on what is required to process a payment, proceed to checkout, select your desired option and follow the instructions.
 
If an option is not available for you, don’t worry, we have a few easy and secure ways to pay.

Once you’ve placed your order, you’ll get a confirmation email with your order details immediately. Wait times may vary depending on the item you’ve purchased and your location, but you should receive your package within 7 working days.

Please click here for more information on our return, exchange and refund policies.

Please visit click here for information on becoming a vendor.

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